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Course Payment Guide

To enrol in a course without using a Paypal account, select Pay with a credit or debit card when forwarded to the PayPal page and enter your card details.
For payment by direct debit from your bank account, or to make your next checkout faster, sign up to a free PayPal account.

CLIQ stands for Child: Learning, Interaction and Quality

These characters are here to help you out with your online learning. They pop up to give you instructions, hints - or just to be sympathetic.

The first two characters are Cogs and Gears.

These are the 'grown ups' of the Crew, and their job is to provide further information on the course you're doing - they get your 'wheels in motion'!

The information these characters provide will allow you to expand and generalise your knowledge and skills related to the course - so that you can be better than 'just OK'...

	Arrow knows the way and will point you in the right direction		Block helps you think inside - and outside - the box
	Bucket assists you in carrying the big items		Treat a bit of a distraction - but good for your wellbeing
	Ball bounces ideas around, and gets things rolling		Book a great source for references and related information
	Pocket helps you pick up and store the stuff you need		Window provides clarity and looks beyond to the big picture

Online learning is an easy way for you to access our courses and offers you the flexibility of anywhere, anytime learning.  Online learning offers you better retention of knowledge by allowing you the opportunity to revise and extend your learning at your own pace. And best of all, you have control over your learning schedule!

 Below are some proven methods for gaining the most out of your online learning experience.

1.   Motivation is the key to success!

 Your commitment to online studying demonstrates that you are organised and motivated in furthering your knowledge and skills in your field of expertise, early childhood education and care. This shows employers that you are committed, can work independently and that you are efficient. 

2.   Create a study schedule

 Make your study a part of your routine, just as you would do if you were attending a class. It is important however to be realistic about scheduling your time. Your study will need to fit in with your lifestyle, family and work commitments so it is important to consider what time works best for you and when you will be best able to focus on your learning.

• Consider your family’s routine and schedule and think about when these will have less impact on your study allocation.
• Are you a night person or morning person?
• Factor in time for breaks. This allows you to reflect on your learning, gives your mind and eyes a break and also gives you an opportunity to stretch.
• Allow enough time to complete the course so that it doesn’t cause you stress or mean that you have to cram. Both of these will hinder your ability to learn new information.

 We all learn at different rates. Some people learn quickly, whilst others need to take the time to ponder and reflect. Be aware of your own learning style and accommodate this into your schedule. It will help you have a better learning experience.

3.   Create an effective and appealing learning space.

 A learning space that is uncluttered, easy to use and organised allows you to focus on the learning and not be distracted or disturbed by the work environment. Consider the following elements of your workspace:

• Your desk and chair: are they comfortable and suitably located.
• Lighting should be sufficient so as to avoid eyestrain.
• Temperature of the room: if you are too hot or too cold, you cannot focus effectively on your learning

4.   Familiarise yourself with how the Online Learning Centre works.

 Whilst you are studying you want to be able to concentrate on the content of your course and your learning journey.  It is, therefore, important that you make yourself familiar with the following aspects of the OLC before you begin studying:

•  How to navigate through the course pages
• How the Chat Café works
• How to submit assessments and answer quiz questions
• What to do if you need technical support 

You will feel more in control and will retain knowledge more effectively when you understand how your online learning environment works.

5.   Have confidence in your own ability!

 You have shown your commitment to your profession as an Educator by enrolling in a course to further your knowledge. As part of your reflective practice, you are able to contribute to the Chat Café and take part in a professional conversation and sharing. 

You can also use the knowledge you gain from your course in your current daily practice and contribute to discussions with your colleagues with added confidence.

 Child Australia’s online learning courses provide you with a great deal of up-to -date content knowledge. You can extend your own learning by using our links to the references we have used and also to other supporting documents and websites.

6.   Reward yourself for your own success!

Set yourself reasonable goals and reward yourself when you reach them. Your goal might be to finish a module per week, or to finish the whole course before the end of the month. And your reward may be to indulge in a treat or go for a walk on the beach when your scheduled study time is completed. Working towards a goal will motivate you and give a feeling of accomplishment when you are done.

7.   Online etiquette

 Online study requires different types of social courtesies than those we use when we attend a traditional classroom or workshop environment.

 The following websites will give you further tips regarding online etiquette:

https://esafety.gov.au/esafety-information/esafety-issues/digital-reputation

http://madisoncollege.edu/online-etiquette-guide

Strategies for Learning

Any type of studying requires you to implement strategies that work best for you.

Below are some methods of study that work to assist you in retaining information and to put that information into perspective.

1.   Visual representations and mind mapping

Create a visual image of the information in a sequence or scaffold the information visually as it becomes more complex. An example of this, with which you might be familiar, is the food pyramid which depicts foods we should eat a lot of along the bottom of the triangle and foods we should eat in moderation at the apex of the triangle.

2.   Create a framework for your study

Before you begin a new course or unit of study, set out a framework to guide you through it. Your framework should have the following headings, which will serve to navigate you through the new topic and organise your knowledge.

• What do I know already?
• What do I want to/need to find out?
• How can I find out what I want to learn?

And finally,

• What did I learn from this unit of study?

3.   Comprehending and retaining new knowledge

 Actively reading assists you in comprehending the main ideas from a body of text. It is important that you summarise these ideas in some way to help you remember them.

 You can do this by:

• Taking written notes, or typed notes if this suits you better
• Write a list of the main vocabulary- this will trigger your memory
• Paraphrase the written content- rather than copying the information, writing it out briefly in note form demonstrates and tests your understanding of the main ideas
• Take notes of the main ideas or headings on sticky notes and stick them around your computer screen. This will remind you of what you have read about.

4.   Re-reading and skimming

 The courses in which you will enrol in the Child Australia Online Learning Centre are all relevant to your professional practice. They contain up-to-date information that you can use in your daily practice to improve your skills and knowledge and will help you to expand your contribution to your workplace in many ways. It is always easier to retain information that is relevant to you and which has a purpose for you in your daily life. When you read the information in your course, re-read and skim the information before you go onto the next module and whilst you do so, think of how you observe this in action or could implement this in your daily practice. This might become part of the learning framework we looked at above. 

By enrolling in a course provided by Child Inclusive Learning and Development Australia (Child Australia), you agree to be legally bound by the following terms and conditions (these "Terms and Conditions of Enrolment").

A reference in these Terms and conditions to "we", "us" or "our" is a reference to Child Australia.

1. Your declaration

1.1 By enrolling in a course with us, you:

1. confirm that all the information you've given us in connection with your enrolment is complete, true and correct at the time it's given.
2. confirm that you have access to a suitable study space; to a computer with an internet connection and web browser software (i.e. Internet Explorer, Firefox, Google Chrome, etc.); the ability to view YouTube; and any additional hardware, software or equipment as specified on our website for the course in which you are enrolling (your "Course").
3. confirm that you've read and understood all the information in this document, the policies it links to, and our Code of Ethics (see below), and that you agree to act in accordance with them.
4. accept that it's your responsibility to ensure that the personal information you provide to us is kept current. Any changes to your name, address, email address, phone numbers, payment options or banking details should be sent to us as soon as practicable.
5. agree to retain a current email address by which you can be contacted for the duration of your course, and through which we may communicate formally with you by email and through the learning environment.

1.2 You acknowledge that you may be prevented from enrolling with us or have your enrolment cancelled if we determine that any of the above statements are untrue, or you are otherwise in breach of these terms and conditions.

2. Payment terms

2.1 By enrolling in a course with us:

1. Confirm that you've read and understood the fees associated with your Course and agree to pay your requisite fees (plus GST if applicable).
2. Fees are payable in advance at the time of registering for a course

2.2 You acknowledge that the Course Fee doesn't include:

1. any hardware, software or equipment for your course, as listed as requirements on our website; and
2. travel or other personal costs (such as uniforms) associated with undertaking workplace assessments (where applicable).

3. Withdrawal and refunds

3.1 You are eligible for a refund under the following terms:

4. Changing Course

4.1 If you wish to change to another course offered by Child Australia:

1. you must pay an administration fee
2. if your new course is of a higher value than your current one, you pay the difference in cost
3. if your new course is of a lesser value than your current one, the difference will be refunded to you

5. Code of ethics

5.1 Child Australia provides for a clear understanding of the expectations and obligations we expect from learners participating in our courses with regard to personal and academic conduct. All learners are expected to comply with these principles for the duration of their participation.

We promote and enable personal autonomy. We recognise each person as an individual, with the right to govern their own destiny, within the bounds of the law and acceptable conduct in a professional learning community. We also expect that each person should also recognise the rights and dignity of others.

We promote and enable freedom of ideas and freedom of speech, where each person has the right to express their ideas, theories, beliefs and values in a reasoned and constructive manner. We also expect each person to respect others and to allow them the same rights. The education and care industry relies upon - and benefits through - the cooperative and constructive exchange of knowledge and ideas from tutors and fellow learners in our learning community.

We promote and enable an appreciation of and respect for diversity in our learning community. We also expect each person to actively promote these principles as they participate in the learning process.

We promote and enable an environment of integrity and objectivity through an honest approach to the development and delivery of our courses. We encourage the same commitment throughout our learning community.

6. Website use

6.1 By enrolling in a course with us, you're expected to comply with the terms and conditions for using our websites and student platforms for the duration of your enrolment. If we consider that you're not complying with these requirements, we may cancel your enrolment, which may result in your loss of fees.

6.2 Some information collected by our website will not in itself identify you, but will provide information about your use of our website (for example 'clickstream data' or 'cookies'). We may collect and use this data to track use of our website and/or to help improve our services.

For further information please contact us on 1800 783 768,
or email olc@childaustralia.org.au

7. Privacy

7.1. By enrolling in a course with us you:

1. Agree that we may collect personal information (including sensitive information) about you for the purposes of enrolling you in your Course, processing your enrolment application, managing your participation in your Course, improving our products and services, and communicating with you about our products and services (including your Course).
2. Understand that we're obligated to disclose your personal information to relevant government authorities as required by law and for reporting purposes.

Child Australia protects the privacy, dignity and confidentiality of individuals by ensuring that all personal records and information about Child Australia employees, contractors, volunteers, job applicants, the families and children we work with are treated with discretion and kept in a secure place and only used by Child Australia and for purposes intended.

Child Australia's Privacy Policy is guided by The Australian Privacy Principles (APPs - amended and commenced on the 12 March 2014) of the Privacy Act 1988.

Privacy Complaints
Child Australia will deal with privacy complaints promptly and in a consistent manner.

For further information please contact us on 1800 783 768,
or email olc@childaustralia.org.au

If a privacy complaint to Child Australia is not resolved satisfactory to the complainant, a formal complaint can at any time be lodged to the Office of the Australian Information Commission (OAIC). For further information go to website: www.oaic.gov.au

8. Our obligation

8.1 Subject to these terms and conditions, Child Australia:

1. agrees to provide you with access to our online learning environment, associated learning material and trainers
2. will respond to your questions throughout your course
3. mark and provide feedback on your assessments (where applicable)
4. provide you with access to our student support services
5. issue you with certification for your successful completion of a course or part thereof

8.2 We may make changes to your Course (including units, learning materials and assessments), to our policies and procedures from time to time, and reasonable changes to our fees.